Get to Know Us
Best Buy Medical began its journey two decades ago as a dedicated ostomy supplier in Atlantic Canada.
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Fueled by a passion to provide better quality products and exceptional service to the local community, we recognized gaps in the Canadian market and set out to fill them.
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From our humble beginings, we've grown into a nationwide healthcare company, expanding our product offerings and services to encompass a wide range of home, healthcare, and medical supplies.
Our Core Values
At Best Buy Medical, we approach every interaction and decision with our core values in mind. Above all, our values act as our guiding star as we hold ourselves accountable for delivering on promises and exceeding expectations for our customers, partners, employees, and all whom we serve.
Honesty
We believe in open and truthful communication, building trust with our partners and customers through transparency and sincerity.
Compassion
We demonstrate kindness and concern for the well-being of others, going above and beyond to support our customers and communities.
Integrity
We uphold the highest ethical standards in all our dealings, ensuring our actions align with our words and values.
Inclusivity
We celebrate diversity and create an environment where everyone feels welcome, valued, and respected.
Transparency
We strive to be open and forthcoming in our operations, providing clear and accessible information to all stakeholders.
Adaptability
We embrace change and remain flexible in the face of challenges, continuously evolving to meet the needs of the healthcare landscape.
Empathy
We understand and share the feelings of others, approaching every interaction with compassion and a genuine desire to help.
Accountability
We take ownership of our actions and decisions, striving for excellence and delivering on our promises.
Our Mission
Fulfilling the trust placed in us by our customers to deliver important quality of life products to Canadians when they need them.
Our Vision
To be Canada's most trusted partner in Health & Home Care.
What We Offer
Our Mission is to fulfill the trust placed in us by our customers to delivery important quality of life products to Canadians when they need them.
16,000 Products
5 Distribution Centers
Bilingual Team - English/French
Education & Resource Support
Global Partnerships
Dropshipping, Fulfillment & Partner Solutions
Who We Serve
With thousands of customers coast-to-coast, we pride ourselves in being able to deliver for many different segments of the Canadian Healthcare space.
Pharmacy
Home Healthcare
Long-Term Care Facilities
Primary Care Clinics
Ecomerce Partners
5 Distribution Centres
Our strategic locations enable us to quickly and effectively ship our products anywhere across Canada.
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Shediac, NB (Home Office)
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Mirabel, QC
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Barrie, ON
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Calgary, AB
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Surrey, BC
Environmental Mission Statement
Best Buy Medical Supplies Inc. is committed to being a responsible steward of the environment while protecting the health and safety of our employees, and the community in which we conduct our business.
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It is our policy to seek continual improvement in health, safety, and environmental practices to enhance our company’s business performance, satisfy customer requirements, and create positive change globally as well as in our local communities, while acting in a manner consistent with all applicable laws and regulations.
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We are committed to environmental excellence and pollution prevention, and to purchasing and shipping products in an environmentally conscious manner.